Contact us

Our patient experience team is available to answer your questions Monday to Friday between 8am - 6pm.

How to get in touch

Send us an email

Email the support team at support@pushdoctor.co.uk and they'll get back to you as soon as possible.

If you need to complain

If you would like to make a complaint regarding the medical service you received during your consultation, please log in to do so.

What we believe

Empathy

We believe in what we do, and care about being better. Through user testing and collaborative communication, we never lose sight of the patients we serve, and the very real problems and frustrations they face.

Ambition

We were the first to break into the digital healthcare space, and with the expertise at our disposal, we set the standards for others to follow. Our journey has just begun, and you’re more than welcome to join us.

Resilience

We add value to every part of Push Doctor you experience. From our app to our blog, and everything in between, we measure and revisit each element on an ongoing basis so that we only ever exceed expectations.

Our Values

Values born from our people

Every member of the Push Doctor team had their say in determining our three values.

Find out how

Contact us

I have a medical concern or question.

While our customer experience team is unable to provide personal health advice, they will happily help you book an online appointment with one of our doctors. Get in touch to start the ball rolling.

I have found a mistake within Push Doctor's website, app or social content.

Well spotted. Let our customer experience team know and we'll correct it as soon as we can.

Would you like to share a personal health story with us?

Our press team will be able to offer their guidance and support for how best to get your story out there.

I'm having trouble using the Push Doctor website.

Contact our customer experience team to report issues you encounter using our website, or to get help navigating it.

I'm having trouble using the Push Doctor app.

Contact our customer experience team to report issues you encounter with our app, or to get help downloading or using it.

I want to join the Push Doctor team!

Great! We're on the hunt for ambitious, resilient and empathetic people to join us on our journey to make healthcare more sustainable for patients, practices and clinicians alike. Here's how to apply: 

  • See all our current vacancies here.
  • If you'd like to work on our platform as a GP, click here.